1 reviews | Active since Mar 2010
Exstremely Pathetic Poor Service.
<p>One again Vodacom out shines everyone with their POOR EXSTREMELY POOR service. </p> <p>Don't rely on them sending you a sms warning you that your data is running low. because the don't send it. Don't expect them to stop your usage when you reach your limit. Because they don't do it. Expect a huge bill at the end of the month, they can do that. Don't expect the call center to phone you back after they said they will. The don't know what customer service are. </p> <p>All you can expect from them are huge bills and empty promises.</p> <p>PLEASE THINK TWICE BEFORE SIGNING UP WITH VODACOM. ALL YOU'LL GET IS EMPTY PROMISES AND HUGE BILLS</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client.
I understand your concerns and would like to apologise for the inconvenience caused.
This notification service is not compulsory and it serves as a guideline. Please do not solely rely on the notification as it’s not a guaranteed service. The Self Help Channels are:
- My Vodacom App - download from internet
- www.vodacom.co.za - register cellular number
- Dial *111# and choose the option for Balances or purchases
- SMS the letters MM to 31050 (zero rated) to obtain balance information
I will create the credit after the bill run, i.e. 5 September 2016
Kind regards
Vodacom Consumer Website Team
Dear Client.
I understand your concerns and would like to apologise for the inconvenience caused.
This notification service is not compulsory and it serves as a guideline. Please do not solely rely on the notification as it’s not a guaranteed service. The Self Help Channels are:
- My Vodacom App - download from internet
- www.vodacom.co.za - register cellular number
- Dial *111# and choose the option for Balances or purchases
- SMS the letters MM to 31050 (zero rated) to obtain balance information
I will create the credit after the bill run, i.e. 5 September 2016
Kind regards
Vodacom Consumer Website Team
