CT
Coral T

1 reviews | Active since Jan 2013

10 Jul 2019, 13:08

Exremenly Bad Service

What is going on with Vodacom, after numerous complaints about a replacement of a phone that is faulty, no-one has contacted me.

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2019, 16:11
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply25 Jul 2019, 12:48
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
 
As per our discussion, your query has been resolved.
 
Regards
Vodacom Consumer Website Team