CT
Coral T
1 reviews | Active since Jan 2013
09 Jun 2022, 09:35
EXREMELY BAD SERVICE
Extremely Bad Service I am disappointed with Vodacom so badly that I would encourage anyone not to regard the online marketing division service as professional and authentic. I was phoned by the guy called Tressure on the 30 May 2022 selling the WI Fi unlimited/uncapped that was on promotion. I was interested, we therefore concluded the deal and I was adviced that the WI Fi will be delivered on the 02 June 2022 ever since waiting to this day. I have made a follow up couple of times but to no avail. What a disappointment
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Vodacom's replyOfficial
09 Jun 2022, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2022, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team