ExploreAPP ********** airtime deductions permitted by Vodacom

I found out recently my airtime was reducing and I had a very low amount left. Upon investigation I found that I was subscribed to a service ExploreApp without my knowledge and permission. I DEFINITELY did not subscribe to this service.

Last year I reported a similar issue with my elderly mother's number with the same ExploreApp company. Vodacom need to open ***** charges against this company on behalf of its clients.

I want Vodacom to investigate and refund me all airtime ********LY deducted from my account.