NK
Nonhlanhla K
1 reviews | Active since Sept 2011
22 Aug 2025, 20:30
Exploits elderly people
Vodacom exploits the elderly people by refusal to cancel their contracts instead they forcefully upgraded my mother's account whose an elderly person who is over 60 years, she's been trying to cancel the contract for more than 6 times and the agents don't want to assist
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Vodacom's replyOfficial
23 Aug 2025, 10:55 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2025, 10:55
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,