Exploiting pensioner

Item: Vodacom
Rating: 1
Author: Alan G

Pensioner goes to vodacom for a query. Vodacom added a sim card. Payment of R275 per month for unnecessary data. Can't cancel....pay R3000 and we will cancel

Helpful (0)

Replies (2)

Vodacom's replyOfficial

11 Jun 2026, 10:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Jun 2026, 10:16

Official

Best regards,

Vodacom's replyOfficial

12 Jun 2026, 16:23

Dear Alan

Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization.

We sincerely apologies for the inconvenience caused and the service received.

Regards
Consumer Website Team

Best regards,

Vodacom's reply12 Jun 2026, 16:23

Official

Best regards,

Exploiting pensioner

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