1 reviews | Active since Sept 2017
Exploitation of customers
My phone didn't fall in water. The network service just ceased to connect, but all the other apps. still works normally even the bluetooth and wifi and yet the technicians rejected the warranty on my phone stating that moisture damaged my phone. My question is why didn't the moisture damage the entire phone. They quoted me R6000.28 to repair which I needed to pay cash.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team