1 reviews | Active since Nov 2016
<p>OMG, where do I start?</p> <p> </p> <p>So late last year Vodacom tell me that we owe them approximately R 26 000 in phone bills.</p> <p>We requested phone bills, itemised billing, phone contract and all, to no avail.</p> <p>They HARRASSED us till we paid the bill.</p> <p> </p> <p>After paying the bill we requested that they cap our monthly expenses at R2 500 (R1 000 for one and R 1 500 for one).</p> <p>Last week they debited R 34 037.43 from my account without even notifying me after reversing the debit order, yesterday they send me an sms telling that I owe the R 34 037. 43. </p> <p>The bill we received from them this month shows expenditure of R 4 500.</p> <p> </p> <p>How pathetic are you, Vodacom?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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