JS
Jacob S
1 reviews | Active since May 2023
25 Jul 2023, 11:09
Explanation and pay back the bank charges
I have been sent to Piller to post about my account with you guys what is happening with this company, I have settled two numbers now, I am left with two numbers and now you guys debit 6000 who said you can debit that amount and who pays to that amount for the instalment
I need the explanation and no one called to advise or communicate about this
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Replies (2)
Vodacom's replyOfficial
25 Jul 2023, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2023, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
JS
Jacob S's updateReviewer Update
31 Jul 2023, 14:20Team what is happening that side, I have no one who called me now I don't have called ID on this phone can and there other number what is happening, Vodacom, i won't move to another network because you guys have been doing wonders and now you are desupponting
JS
Jacob S's update31 Jul 2023, 14:20
Reviewer Update
Team what is happening that side, I have no one who called me now I don't have called ID on this phone can and there other number what is happening, Vodacom, i won't move to another network because you guys have been doing wonders and now you are desupponting