1 reviews | Active since Aug 2012
Expiring Data Bundles , No Notification,
Vodacom CONTINUES to purposely NOT send me SMS when my data bundle is about to expire. Instead they leave it and before you know it, your normal subscription airtime is being used at MOST EXPENSIVE rates.<br> <br> this is in flexi uchoose. I have requested vodacom more then once to notify me when my bundle is about to expire so i can reload data , instead of it using my available talktime. Vodacom call center confirmed this was done, but clearly **** to me again.... today my talktime balance allmost halved before i realsied that bundle expired.<br> <br> i am convinced they are doing this on purpose to \*****"as much of peoples remaining airtime at expensive data rates....what a ****!!!<br> <br> very ****edd off...<br> <br> will NOT renew with Voda**** next year....will be moving to another provider<br> <br> E."""
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
