Expiring data and complicated minutes

Item: Vodacom
Rating: 1
Author: Nkosinathi L

I would like to understand why data expires, me as a customer i pay full amount that like saying you money has expired. why is that? what kind of money expires. Again vodacom does not understand what a minute is, i buy 5 minutes, get a voice mail for 3 seconds and you have 4 minutes left

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Replies (1)

Vodacom's replyOfficial

01 Nov 2019, 10:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team

Vodacom's reply01 Nov 2019, 10:56

Official