CD
Chris D
1 reviews | Active since Jan 2016
09 Jan 2021, 16:52
Expiring data
Why is the data I bought with my hard earned money only valid for 30 days? Recently lost 325mb that I hadn't used before the 30 day period was up. Nice of you Vodacom, will find a service provider that offers data without an expiration date.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jan 2021, 08:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2021, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jan 2021, 15:06Dear Chris Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our standard once off data bundles are valid for 30 days from the day of purchase however, you may extend your data validity period. Please see below link.
http://help.vodacom.co.za/personal/home/***/How-do-I-extend-my-data
Regards Vodacom Consumer Website Team
Our standard once off data bundles are valid for 30 days from the day of purchase however, you may extend your data validity period. Please see below link.
http://help.vodacom.co.za/personal/home/***/How-do-I-extend-my-data
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2021, 15:06
Official
Dear Chris Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our standard once off data bundles are valid for 30 days from the day of purchase however, you may extend your data validity period. Please see below link.
http://help.vodacom.co.za/personal/home/***/How-do-I-extend-my-data
Regards Vodacom Consumer Website Team
Our standard once off data bundles are valid for 30 days from the day of purchase however, you may extend your data validity period. Please see below link.
http://help.vodacom.co.za/personal/home/***/How-do-I-extend-my-data
Regards Vodacom Consumer Website Team
Best regards,