RN
Reynard N
1 reviews | Active since Jan 2024
29 Oct 2024, 11:44
Expired Vodabucks
Since when does your Vodabucks expire? I was waiting for a couple of more vodabuck to purchase a product on the Vodapay App, but received an sms that 128.5 VodaBucks expired out of the blue.
I've been using the App for years and that has never happened. Very poor service.
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Vodacom's replyOfficial
29 Oct 2024, 12:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2024, 12:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team