Expired package deals

Horrific experience with the Vodacom4U store mall of africa. Firstly they advised i must come to their store for a particular package i wanted to upgrade. When i arrived at the store, after arrangements had been made for my package to be kept aside, im informed that the deal had expired. I was offered another package but they had no stock so that was no solution. I insisted to get what i originally asked for as the person whom i spoke to did not inform me that the deal was coming to an end.

Eventually someone else calls after i sent an email informing her of how irate i am at this point in time. She then gets the phones and the request is that it be delivered to Cape Town and im based in Johannesberg. Come the day the package arrives in Cape Town, the courier company calls to inform me i need to sign for the package because Vodacom indicated this on their process of this package.

I actually have no fautgyin vodacom and think i should rather cancel all my packages with you I have been q loyal customers for over 20 years but your services had been beyond horrible.