1 reviews | Active since Jan 2010
Expired contract not cancelled as per telephone discussion
<p>I phoned vodacom to cancel my contract on the 09 March 2017, as it will be coming to an end April 2017. I was told the last debit order will go end of April but to my surprise my contract was not cancelled as per discussed. They have top up my number airtime on the 1st may 2017.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team