MA
Mphaphuli A
1 reviews | Active since Jul 2020
03 Jul 2020, 04:23
expired contract
in 2011 i signed a contract with vodacom for 24 month 2013 i renewed it 2015 i renewed it since then i never renew it and vodacom have been debiting r120 every month from my account for the data i was using in 2019 october they debited R340 then November they debited R120 . since december they stoped to debit my acount and stoped to give me the data also to my surprise when i apply to buy a house i am black listed by vodacom saying i owe them. i dont understand how do i owe them if they decided to cut my expired contract. please assist
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Vodacom's replyOfficial
03 Jul 2020, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2020, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MA
Mphaphuli A's updateReviewer Update
04 Jul 2020, 00:20around 18:00 i receive a call from one of their consultant he promised their legal team will clear my name at itc i will update as soon as they resolve the matter. thank you so much.
MA
Mphaphuli A's update04 Jul 2020, 00:20
Reviewer Update
around 18:00 i receive a call from one of their consultant he promised their legal team will clear my name at itc i will update as soon as they resolve the matter. thank you so much.