Expired Contract
<p>i had a contract with Vodacom I was paying R599 for iPhone 6 Plus and contract expired I cancelled it, but they carry on debited R199 I went to voda shop to cancel again, now when I app**** for Wifi they are saying I don't qualify because they handed me over the lawyers, I don't know for what because I was waiting for them to refund all R 199 that they been debited into my acount, I'm not happy with Vodacom I need them to clear my name ASAP and sort all mess with lawyers</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
morning, may I please have my name remove from your Legal team, because I finished paying the contract and I was waiting for Vodacom to refund me R199 that has been debited into my account for 4 months while the contract has been expired, now I can not apply for a new contract because you guys handed me to your legal team, but I was paying R599 I called in October to cancel my contract, when I check my statement Vodacom was still debiting R199 I don't know for what, now they handed me in their legal team, I need urgent assistance for my name to removed asap I want to take another contract
my ID number is ********** 849089
morning, may I please have my name remove from your Legal team, because I finished paying the contract and I was waiting for Vodacom to refund me R199 that has been debited into my account for 4 months while the contract has been expired, now I can not apply for a new contract because you guys handed me to your legal team, but I was paying R599 I called in October to cancel my contract, when I check my statement Vodacom was still debiting R199 I don't know for what, now they handed me in their legal team, I need urgent assistance for my name to removed asap I want to take another contract
my ID number is ********** 849089
Dear Nelisiwe Makhoba,
Thank you for your patience.
We've responded to your latest email with feedback.
Regards,
UW
Best regards,
Dear Nelisiwe Makhoba,
Thank you for your patience.
We've responded to your latest email with feedback.
Regards,
UW
Best regards,