1 reviews | Active since Oct 2020
EXPIRED CONTACT AS AT 30 APRIL 2023 ENDED NOT CANCEL
IAM BEYOND ****ED.!🤬🤬VODACOM CALLED IN MARCH TO INFORM ME IF I WANT TO UPGRADE OR CANCEL MY DATA CONTACT END OF APRIL. I TOLD THE CONSULTANT I WANT TO CANCEL END OF APRIL.BEFORE THE END OF APRIL I CALLED THEM TO REMIND THEM TO CANCEL THE CONTACT.TO MY SURPRISE MAY AND JUNE THEY BILLED ME AND IAM NO LONGER USING THEIR SERVICES.WHEN I CALL THEM, I DONT GET HELP INSTEAD I GET USELESS EMAILS THAT THEY WILL ESCALATE THE MATTER.I REGRET THE DAY I SIGNED A CONTRACT WITH VODACOM. ON TUESDAY I CALLED AND SPOKE TO A CONSULTANT Mr Godfrey Sithole WHO COULDN’T EVEN GIVE ME A REFERENCE NUMBER.IF A CLIENT DOESNT WANT TO UPGRADE CANCEL THE DAMN CONTACT ON TIME!.VODACOM DO THE RIGHT THING BECAUSE THIS NONSENSE IS MESSING UP WITH MY CREDIT SCORE.
