1 reviews | Active since Sept 2016

11 Oct 2016, 17:52

Experia Z5 DEAD

<p>Have had the phone for more then six moths and hasn't worked most of the time.</p> <p>Started by switching of whenever it wanted too screen locks up, can't here person on other side of calls ect ect.</p> <p>Send phone in for repairs via my service provider VODACOM. on return the phone didn't last a week before starting the same issues. Including not charging. Can only use phone while its plugged in and the rest of the above issues.</p> <p>Send the phone back to Vodacom for repairs but because of the small crack on the top left coner of the screen the warranty is lost. Can't say where the crack came from because silly me only noticed after the first repair that the screen protector was gone.</p> <p>Vodacom wants me to pay R2800 for the repairs wich they could not get wright the first time.</p> <p> </p> <p>I still have 16months on a contract phone that hasn't worked.</p> <p>Howe can that be fair.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 06:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

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Vodacom Consumer Website Team