NM
Nthati M

1 reviews | Active since Aug 2019

13 Jan 2025, 19:57

Expensive phone over 3 yrs

I recently took took a contract and today was end of my 14 day cooling period. I recently realised I was sold a 512g phone ver 36 months which is steeep. I went to the store to ask for a 256 and n 24 months I was told they can’t change it and that is the lowest option they have. I have been in the website and they have 24 months. The phone is still Sealed I feel ****** by Vodacom

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Replies (1)
Vodacom
Vodacom's reply14 Jan 2025, 07:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team