DB
Douw B

1 reviews | Active since Mar 2011

23 Jan 2017, 23:05

Expensive / no service

<p>I have reported to Vodacom months ago that my app does not work anymore. A service request has been logged months ago. Then again and again but no results. Empty promises with expensive data and data top up fees.</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Jan 2017, 06:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team