1 reviews | Active since Jan 2017

11 Jan 2017, 15:34

Expensive Data & Weak Signal

<p>Dear Vodacom South Africa please explain to me why can Vodacom Mozambique have better signal than you guys in the middle of a rural area I dont even reach that speed with LTE in Alberton. Then the best part of all is that it cost me R100 for 6GB of data in Moz. Where I pay R110 for 2GB of data on contract.</p> <p> </p> <p>Please see my post on your Facebook Page : https://www.facebook.com/photo.php?fbid= ********** ********** 431&set=o. ********** 9046&type=3&theater&notif_t=like&notif_id= ********** ********** 28</p> <p> </p> <p>I also havent recevied any feedback from you guys yet on Facebook regarding this issue.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 15:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,