MA
Marco A
1 reviews | Active since May 2018
18 Aug 2021, 10:42
Expensive Data costs
There are some positives about being with Vodacom. their internet service is really great and I never fail to get a connection anywhere, their app is also really smart and easy to use. The main issue with Vodacom is that there have been no efforts to reduce the prices of data that they offer to customers. As a student it would be awesome to have access to specific bundles that are more budget-friendly, this will be super helpful with online leaning.
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Replies (2)
Vodacom's replyOfficial
18 Aug 2021, 11:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2021, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Aug 2021, 12:48Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please note that Vodacom has made available different bundle types in a bid to reduce data bundle prices. The Just4You bundles are tailored to customer needs based on data bundle purchase history.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2021, 12:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please note that Vodacom has made available different bundle types in a bid to reduce data bundle prices. The Just4You bundles are tailored to customer needs based on data bundle purchase history.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,