EXPENSE OT AUTOMATIC PHONE SOFTWARE UPDATES NOT

<p>On the 1st of every month I get topped up with R150 airtime for one of my smaller contracts. When receiving my R150 for the month of June I still had like R90 odd in my account and a data balance. Yesterday at like 12.20am I received an sms advising my data has been depleted. This morning after having checked my balance for interest sake to buy more data bundles I realise I have just over R90 airtime left. </p> <p> </p> <p>When calling Vodacom customer care I was advised by Andiswa (agent) that all my airtime has been used on automatic updates so I say that's strange lemme check something. When checking my playstore not a single app update and I have about 20 apps to still update which I will do over wifi sometime. She told me to go to settings on my phone, about device and software update and told me this need to not be ticked as it will always be checking for an uodate. I asked so since yesterday at just after 12 until this morning around 9 when I checked Vodacom has charged me R150 for my phone checking for phone software updates and she said yes because they charge I don't know how much for a megabyte. </p> <p> </p> <p>This is bulldust! Ive had this phone for a year and a half and that setting has never ever been changed on my phone.</p> <p>Vodacom is robbing customers in browd daylight. </p> <p> </p> <p>Just last month I had an issue with Vodacom which they resolved to my satisfaction but now this. Totally unacceptable an I will not be renewing my contract.</p>