1 reviews | Active since Jun 2015
Exorbitant billing on Data Contract
Hi<br> <br> Today was just an one of those ordinary days at the office until I received my Altech Autopage Cellular Invoice and itemised bills. Almost had a heart attack when I saw the exorbitant amount which I'm due to be debited this month for my apparent excessive data usage from the 16th of December to 16th of January. I quickly rushed to Autopage in Kenilworth and I must say that the service was shocking in the sense that the consultant showed no remorse and sound knowledge on such queries. <br> <br> My bill is normally R601 every month but this month it went up to R7875.60. I fail to understand how it got to that amount as I am very cautious with my data usage because I have wifi at home and at the office. I noticed that I was billed R88.81 every 5 minutes and as I said above, I fail to understand how it got to that amount. I check the notifications which informs me about my remaining data.<br> <br> Contract Number : ***<br> <br> Please assist, I'm stressed or even probably depressed right now.<br> <br> Thanks,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
