SP
Suni P
1 reviews | Active since Apr 2011
14 May 2025, 19:16
EXORBITANT BILL!!!!
I received my last statement on 9 April 2025, always checked my balance on my vodacom app, and amount due was R606 thereabouts.
I paid the amount, now I have a bill for R1321!!!! How did that double??????
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Replies (2)
Vodacom's replyOfficial
15 May 2025, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
SP
Suni P's updateReviewer Update
18 May 2025, 11:2218 May 2025, no Vodacom agent or resolve to my complaint 😠😠😠false promises as always
SP
Suni P's update18 May 2025, 11:22
Reviewer Update
18 May 2025, no Vodacom agent or resolve to my complaint 😠😠😠false promises as always