Exorbitant

<p>I got my Vodacom contract in November 2000 on my dad's name and later transferred it to my own name. I've had the same number but various types of Vodacom contracts for almost 16 years. Today is the last straw.</p> <p>Every month Vodacom let's me know I'm almost out of data, at which point I pay the R149 (1GB) or R249 (2GB) bundle and move on.</p> <p>In April it seems something went wrong and this process didn't happen as normal, so this month when my debit order went through it was for R3,156 of which R1,555 is for out of bundle data usage. </p> <p>I thought: "Impossible that I used 10 extra GB of data?!?"</p> <p>The call centre now informed me that I didn't. I basically only used 1.5gb of data extra at out of bundle rates of R1 per MB! That's right - R1 for a 0.14c product!!! Therefore at 7 times the price of a normal bundle. </p> <p>I paid R1,555 for something that is worth R223.5 (1gb bundle = R149).</p> <p>How is this not theft? How is this industry not regulated and HOW is this "Treating Customers Fairly"?</p> <p>I'm one of the lucky ones - there are light at the end of the tunnel - my contract ends in 4 months and I'm definitely not sticking around for more.... Fool me once...</p>