TM
Tebogo M
1 reviews | Active since Dec 2017
20 Jan 2021, 13:53
Exhausting bad service
Vodacom your app is ****. I bought data for R189 3gigs on the 26 December 2020 and I still have not received. I was told to send proof of payment to a whatsapp number *** I did. It's crickets from your side but you took my money. I am so disappointed. Why would you give people an application that is so unpredictable and toying with our money during this tough times
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Replies (2)
Vodacom's replyOfficial
20 Jan 2021, 18:14Dear Tebogo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Jan 2021, 18:14
Official
Dear Tebogo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jan 2021, 13:12 Dear Tebogo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your data has been allocated successfully. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Jan 2021, 13:12
Official
Dear Tebogo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your data has been allocated successfully. Regards Consumer Website Team
Best regards,