Exhausted by Vodacom

In 2017 I signed up for a data contract with Vodacom (worst decision of my life) this account was linked to the company I work for but under my name. The package was for 4gbs for R129 monthly. The company gave me a data benefit of R150 which meant I wouldn’t contribute anything towards this contract unless I used up the 4gbs. A few months later I started being charged so I called Vodacom customer care and asked why this is, a lady explained to me that I was charged out of data bundle rate because I had used up the 4gbs provided. I asked for them to cancel this option because it was getting to expensive for me.. she asked me a few verification questions and I was sorted, from my understanding I would only be charged for phone calls I make with the SIM card but not for data once the 4gbs was used up. Fast forward a month or two later I my tablet with the data SIM card gets ****** and I call them to block the SIM card as it’s no long in my possession but the company still continues to pay as the contract has not reached its expiring date. In the middle of 2018 I get my bill and to my shock I’m told I own Vodacom just over a R1000! I call costumer can and explain the situation and they say they would look into the problem I was then given a reference no. On the 3rd of November 2018 I get a debited R2526 I’m furious at this point because I can’t understand how they got to that amount, I call again then give them the ref no. From my previous call, I’m told the call was closed.. however nothing was done to assist me. A new call was logged few months went by and I was sitting with the same issue in 2019 this time I’m being debited just over R4000. This kept on going for most of 2019. My contact was due to end in October or November of 2019 so I called again in hopes of getting this issue resolved as it affecting my credit score. I called customer care again with the 3rd or 4th ref no. I was given and again the calls were closed without a resolution.On my 5th attempt a lady really tried to assist me she mentioned it looked like Vodacom was not debiting the Company I work for R129 monthly as per their contractual agreement. The rest of the amount was interest they were charging me due to the reversal I was making. The lady kept me updated with call logged to fix the issue. It seems after a few months the issue was fixed until I received a phone call and letter that I’m being handed over because I owe Vodacom just over R600! This back and forth is pretty much exhausting and I would like for it to be resolved already! I’ve been struggling with Vodacom for just over 2 years now with the same issue! My contact has ended and I’m still struggling! This is so unprofessional and very inconvenient I don’t understand how I now owe them just over R 600 when the company pays R150 towards a contract that is R129. I don’t owe them anything! My credit score is being ruined because of this!

I need answers and I need this resolved!

I’m very frustrated and disappointed!