TM
Thandazo M

1 reviews | Active since Jan 2025

23 Jan 2025, 12:38

Exhausted a month without my primary number very bad service

My prepaid number *** Why are you linking my contractor numbers with my prepaid number I never asked for that.

It has been weeks with my primary contact number which is my life what did I do to deserve such torture from Vodacom? I pass by Eastgate Mall @ Vodashop almost daily, which is an additional cost to me, and they can't assist.

It almost a month now and I still do not have my primary number back.

I was on prepaid, so put me back on prepaid and give me the contract sim card separately.

Kindly contact me on ***

Kind regards,

0
Replies (1)
Vodacom
Vodacom's reply23 Jan 2025, 13:56
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team