TM
Thandazo M
1 reviews | Active since Jan 2025
23 Jan 2025, 12:38
Exhausted a month without my primary number very bad service
My prepaid number *** Why are you linking my contractor numbers with my prepaid number I never asked for that.
It has been weeks with my primary contact number which is my life what did I do to deserve such torture from Vodacom? I pass by Eastgate Mall @ Vodashop almost daily, which is an additional cost to me, and they can't assist.
It almost a month now and I still do not have my primary number back.
I was on prepaid, so put me back on prepaid and give me the contract sim card separately.
Kindly contact me on ***
Kind regards,
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Jan 2025, 13:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Jan 2025, 13:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
