Excuses
<p>My new phone has been in for repair for 10 weeks, all i get is one excuse after another, i have written countless e mails but nothing happens after all the replies. But i must pay my contract every month which encludes airtime and data which expires.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi,
Yes i again received a reply from Voda com that they will contact me, NOTHING has happened, i have contacted customer care, Head office same response will follow up, NOTHING has happened. I must accept i have lost my phone, but i still have to pay the contract for the next 18 months. Just another number to help them that there stats grow. Thank you for your help.
Hi,
Yes i again received a reply from Voda com that they will contact me, NOTHING has happened, i have contacted customer care, Head office same response will follow up, NOTHING has happened. I must accept i have lost my phone, but i still have to pay the contract for the next 18 months. Just another number to help them that there stats grow. Thank you for your help.