1 reviews | Active since Feb 2014
excessive usage of data on my Mobile phone
I have recently asked Vodacom to look into the fact that my phone,use an excessive use of data.an I was adviced and went through my phone setting with one of the consultant,but still the problem continued so I then contacted Vodacom.an enquiry was opened an they told me that its facebook cause I switch my data off when ever I'm busy n not using my phone.so I went ahead and log out of facebook as I was adviced to log out everytime after using Facebook.on Tuesday I purchased 100Mb to monitor the usage.to my surprise this morning data gone.in actual fact I had used 650Mb of data in less than 10 days.during our recorded phone call with one of the consultant I think he said his name is Mark,he specifically told me there's nothing Vodacom can do to assist me in looking where the problem could be.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
