Excessive fees

<p>For the last three months I've experienced an increase in the charges from Vodacom. I am not doing anything different than what i did other times, but when i call them they keep on telling me that it is becuase i use social media (facebook and what's up) and that is not true as i am not doing anythig different than what i have done other times. I even switch off my data off when i type my what's up messages and only switch on the data when i need to send the messages. Furthermore, i use free wifi when i use my what's up. I have spoken to other vodacom clients and they all complain that their airtime is suddenly not lasting long enough and they need to buy additional airtime. What is Vodacom doing? Are they charging us more for our calls and messages without us knowing / being informed? There is definately something wrong as i cannot be buying R200 airtime on one day and it does not last.</p>