1 reviews | Active since Jul 2015
Excessive downgrade fees
Vodacom charges R1500 to downgrade a contract. if your contract has nor run out yet. This is ridiculous and excessive. Vodacom is abusing its customers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Simone
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Simone
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,