RA
Renee A
1 reviews | Active since Aug 2013
02 Feb 2016, 12:00
Excessive Data Costs
I recently changed my contract in an attempt to reduce my exorbitant bill. I have a contract which includes 2 GB of data and I never use more than 1.5 GB. However, I'm being charged for additional data usage? I'd like to know how this is possible? I feel that Vodacom is ripping customers off with exorbitant charges. I've been a Vodacom customer for several years but considering Cell C or any other provider as an option.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Feb 2016, 13:49Hello Renee282,
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2016, 13:49
Official
Hello Renee282,
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Best regards,
