RA
Renee A

1 reviews | Active since Aug 2013

02 Feb 2016, 12:00

Excessive Data Costs

I recently changed my contract in an attempt to reduce my exorbitant bill. I have a contract which includes 2 GB of data and I never use more than 1.5 GB. However, I'm being charged for additional data usage? I'd like to know how this is possible? I feel that Vodacom is ripping customers off with exorbitant charges. I've been a Vodacom customer for several years but considering Cell C or any other provider as an option.

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2016, 13:49
Official
Hello Renee282,

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team

Best regards,