Excessive data charges

<p>Good day, I have been having a probelm with my Vodacom account for the past year now and frankly I have reached the end of my thether. If you go back onto my account you will see that I have on more than one accassion questioned my exorbitant cell phone data bills. I have 4 contracts with Vodacom, my cell phone bills have been excessive for the last 6 months, everytime I go to a shop, I am told that my data usage is excessive. I have been doing exactly the same thing for the past 2 years or so, nothing has changed but I am told that somehow my data usage is high. I have been to the Fourways Mall branch as well as the Cradlestone Mall, where I have enquired about increasing my data limit. The lady at Fourways took down my details and said she will get the 5G activated on my account from the 1st Jan 2017 (R199) extra. When I went into Cradlestone shop to enquire if this was done, the lady confirmed it was not done. She then said it would cost me R399 for 5G and not R199. What is going on with Vodacom. I have also tried to get my credit limit down to no avail (see previous complaints). There is a big media hype about Vodacom's excessive data bills and I can vouch for this as this has been happening for the past year on my account. I need a Manager to call me so that this can be addressed very quickly before the 1st Jan as I need to djust this account or I will be moving my account to another service provider and take this onto social media. This is super urgent, I am tired of being pushed around, I need my account sorted asap.</p>