1 reviews | Active since Nov 2016
Excessive Data Charges
<p>Over the course of the past few weeks, Vodacon had excessively charged me for data. This morning alone within less than an hour I've had 2 100MB bundles deplete almost instantly after my recharge. I spoke to a customer service consultant who was extremely rude & dismissed me about my complaint she then failed to refer me to a specialist that would monitor my data usage. I recharged at 06: 34 At 06:39 - The Bundle depleted</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
