1 reviews | Active since May 2016

25 Jun 2018, 22:41

Excessive and hidden charges

Vodacom stole my 75 year old mother's money by charging her R5000 extra on her bill... Bunch of ******! Unacceptable! This is the end of the line! I am switching to another network when this contract is over.

0
Replies (1)
Vodacom
Vodacom's reply26 Jun 2018, 06:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,