1 reviews | Active since Jul 2014
EXCESSIVE ACCOUNTS
<p>I am the account holder for account number: I ********** 2.</p> <p>I have been receiving EXCESSIVE accounts regarding my contract with Vodacom for the last four / five months. My account would suddenly be soft-locked without warning, after which I had to pay over R8,000.00 for January 2017, February 2017 and March 2017 respectively.</p> <p>This morning my account was again soft-lock after which I was informed that my account is R17,112.83!!!</p> <p>IT IS IMPOSSIBLE THAT MY ACCOUNT COULD AMOUNT TO THESE EXCESSIVE AMOUNTS!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Francois,
Feedback provided.
Regards,
Cassandra
Best regards,
Dear Francois,
Feedback provided.
Regards,
Cassandra
Best regards,
