Excessive account
For the last 2 year vodacom has been invoicing me for something I don't know about and the amounts are never the same. I've been a very loyal customer since vodacom is been around. Can someone please get back to me regarding this or I'll go further with this. We as customers pay for stuff we don't know and I would prefer someone phones me back asap. It's time again for me to upgrade but if this is how I get treated I will part from vodacom. So please get back to me Thanks....
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Replies (4)
Vodacom's replyOfficial
04 Jan 2023, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2023, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
04 Jan 2023, 12:24Please do or I'll take this futher
's update04 Jan 2023, 12:24
Reviewer Update
Please do or I'll take this futher
's updateReviewer Update
04 Jan 2023, 12:36I'm not phoning that useless bunch at call centre . One if your agents can call me asap.
's update04 Jan 2023, 12:36
Reviewer Update
I'm not phoning that useless bunch at call centre . One if your agents can call me asap.
's updateReviewer Update
04 Jan 2023, 23:01I'm still waiting for someone to phone me. If not by tomorrow I'll go to the news papers
's update04 Jan 2023, 23:01
Reviewer Update
I'm still waiting for someone to phone me. If not by tomorrow I'll go to the news papers