1 reviews | Active since Jan 2015
Exceptionally DISGUSTING Service
I received a statement from Autopage after repeatedly requesting to cancel my contract.<br> <br> As Altech Autopage has always billed the package in advance, and the out-of-bundle usage, I find it absurd that the call centre agent who, firstly, refused to give me her name, insists that data bundle is now being billed in arrears. <br> <br> The contract ends in March. Why the hell do I have to pay for another month???? I find it unsurprising that the company has officially gone under with absolute horrific service like this.<br> <br> Oh - and the cherry on top? I CAN'T SPEAK TO A SUPERVISOR. \Who can I speak to then?\" \"NO-ONE\". Then she slams the phone down on me.<br> <br> I then phone Vodacom, who just transfers me back to Autopage without bothering to assist? Don't you get it? You're transferring YOUR customers back to an entity who has no interest in helping their customers in the first place.<br> "
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
Best regards,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
Best regards,
