Exceptionally bad service - Vodacom

My son's Sony Xperia Z3's display stopped working <br> The phone was handed in at the Centre on about 11 March, on 26 March we received a quote from Stacey-Lee Manuel.<br> On 31 March at 12h57 I authorised the repairs via email to [Email Removed]<br> On 6 April we saw on the Vodacom website that the phone was back at the Repair Centre. Upon arrival at 8 April, we found that the phone was not repaired at all. <br> It was sent away to be repaired again with a promise that it will be repaired as a priority. We enquired again on 16 April and was told they sent an email that morning to repair it as a priority(they promised to do this on 8 April already!!)<br> Until today, the website still says \location - sent to 3rd party". It has been almost 2 months now and my son still pays his account. There also has been no communication from Vodacom.<br> Other repair centres insist that it is at most one days work according to the quote.<br> This is by far the worst service we have ever received and the lack of communication just makes it worse.<br> Summary only"