ST
Sonja T
1 reviews | Active since Jan 2013
10 Mar 2021, 16:19
Exceptionally Bad service
I had 2 ********** accounts opened on my name and it was reported to Vodacom ***** department on 05/03/2021. I have not received any feedback. I tried calling the ***** department, and customer service and the numbers are not working.
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Vodacom's replyOfficial
10 Mar 2021, 19:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2021, 19:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team