Exceptionally bad service

<p>On 13 September 2016, I made a big mistake of attempting to take out a new 100mb data contract with Vodacom. So what has happenned till today 28 October 2016- 1. The data is still not activated, so I still cant use the router. 2. Vodacom without me requesting or signing any form or verbally stating it, cancelled a number on my contract and debited me with R4623.00 cancellation fee, once again I did not authorise or request this. I phoned Vodacom twice to rectify this error, the first time after speaking to various operators, the last operator put down the phone in my ear after appromixately 40 mins. 3. I have visited 3 different vodacom branches, sitting patiently for at least 1 hour per branch, but all staff employed by Vodacom state that I must go back to original place where I started as they cannot help me, this makes it difficult as I have recently relocated from Bloemfontein to Cape Town. 4. I went back to oroginal branch on 26 October and was told the problem would be sorted and that I could use my data within 24-48 hours, but that there was no further information from Vodacom about the early and not authorised cancellation of number and unwarranted excessive debit order. 5. Today is 28 October, went back to Vodacom as data and router still not working, was advised that I should wait till end of the month. To summarise I took out a contract 13 September, but on 28 October, new contract not working and I had to pay for a unauthorised early cancellation R4600. This is pathetic and I wish I could get some protection under Consumer protection act and withdraw my contract with Vodacom!</p>