CM
Cindy M

1 reviews | Active since Dec 2012

06 May 2020, 09:38

Exceptional service (Potchefstroom, Mooirivier Branch)

Rushed in an hour before closing the day lockdown was due to start for a data contract since after 4 days of struggling with MTN they still hadn't activated my sim and I needed it to work from home. The people at Vodacom who assisted me where professional, friendly and got everything done in record time. By the time I got home from the store the new sim was already working and had my data loaded. Truly exceptional service!

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Replies (1)
Vodacom
Vodacom's reply06 May 2020, 11:36
Official
Dear Customer,
 
We are glad to hear of the service that you received.
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
 
Regards
 
Consumer Website Team