Exceptional service from Ayanda the GOAT

Exceptional service from Ayanda. I have had a pending query with Vodacom since October. In December they promised to collect my router and cancel my home internet contract which was never done and the router was only collected mid January. A lady phoned me today to cancel my home internet for the end of Feb but I phoned back when I realized that she did not mention anything about my refund because I was debited for Feb but did not use the router. I spoke to a lady who hung up on me and spoke to another gentleman Ndumiso who was very rude and off putting, he did not want to hear my query and and just demanded that I call the billing department. I asked if he could not escalate it on his side or send me the sms for billing he told me that I should cram the number because I do not know his job and he does not have the facility to assist me. I tried phoning billing and I received an automated response and the line was dropped. I had to anxiously phone the customer care number again and this time I spoke to Ayanda who was just amazing, he was calm, patient and explained everything to me. What wonderful service I received from him and I pray the gentleman gets a promotion sooner than later because he is a rising star. He logged a ticket for me and explained the process needless to say that if Vodacom had more agents like him they would not be dealing with dissatisfied customers.