MN
Matthew N
1 reviews | Active since Apr 2026
02 Apr 2026, 09:10
Exceptional service
I experienced a service disruption with my fiber connection, which unfortunately remained unresolved for four days despite my attempts to seek assistance. However, Mr. Themba Dlamini from Vodacom provided exceptionally prompt and effective support, resolving the issue with my Wi-Fi service before I fully realized it. His professionalism is highly commendable, and I am extremely grateful for his assistance.
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Vodacom's replyOfficial
07 Apr 2026, 11:55Dear Matthew ,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply07 Apr 2026, 11:55
Official
Dear Matthew ,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team