1 reviews | Active since Dec 2014
Exceptional Service
Good day<br> <br> This is to commend you for excellent, excellent and dare i say excellent service. I wanted to move to cell c when it comes to data as they have a R99 special on data for 20 gigs a month. I went there and did the application and got approved. After 2 weeks of waiting and numerous phone calls later and not yet receiving my routers and data i phoned them just to hear sorry but they still don't have stock and are working on a back list of clients. I wasn't even on the list. It was there and then i decided that ill stick with you. Went onto your website and saw the 20gig special for R569. Yes its more expensive than cell c but you know what Lungile's exceptional client service on your *** number was what bought me. He went the extra mile to explain everything to me and gave me the best option when it comes to your routers and data. (I have yet to test it). It was a privilege to speak to him and dealing with him. Keep up the good work. I have been a customer of yours for about 8 years now and im sure ill still be for the next 8 years.<br> <br> Kind Regards<br> <br> A very grateful & Happy customer<br> Andrea Van Rooyen (Van Greunen now)
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,
