DM
Dineo M

1 reviews | Active since Nov 2020

02 Sept 2024, 07:11

Exceptional Customer Service

I would like to thank Annie for the amazing service she gave me yesterday evening. She was patient with me, advised how to resolve by router issue and called an hour later to check if I could connect to the router. She went above and beyond what was required of her. She is an asset to the business.

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2024, 08:04
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards, Consumer Website Team