CX
CHARMAINE X

1 reviews | Active since Nov 2015

17 Nov 2015, 08:34

Exceptional Customer Service

my contract is expiring at the end of this month so i went to Vodacom to cancel it<br> While i was sitting there i asked one of their stuff if it will be possible for me to cancel it now for month end<br> it wasn't even my turn to be served but he took my ID and he helped me with everything and with my previous experience with Vodacom they refused to cancel my contract before time but he was Amazing.<br> <br> Hi name is Jeremiah from Gateway branch, he made me want to take another contract that i didn't t need.<br> <br> The contract that i had was on a different number from what i requested so i explained that to him and that when i called Vodacom they said they CANT change it, he said i quote.There is no CANT with Vodacom.<br> <br> if everyone from Vodacom gave an exceptional service like i received from this guy, i wouldn't have considered porting to another network

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2015, 11:29
Official
Hello Okamkabayi,

Thank you for kind compliment and for taking the time post your gratitude here. We will make sure that the Jeremiah and his management team gets your compliment.

Kind regards

Maxwell Cloete